Data deletion instructions

1. Send a deletion request

Send an email with the subject “Messenger to WordPress data deletion” to office@spreademotions.com.

Include only the information needed to identify the relevant data:

• the email address of your Messenger to WordPress account,
• the name of the affected workspace or WordPress site, and
• for a messaging contact, the provider and affected phone number or user identifier.

Do not send passwords, signing secrets, access tokens, or complete identity documents by email.

2. Identity and authorization

To prevent unauthorized deletion, we verify that the request comes from the data subject or an authorized workspace representative. We may request confirmation through the registered email address or other reasonable evidence.

3. Scope of deletion

Depending on the valid request, we delete or anonymize in particular:

• user profiles, sessions, and workspace memberships,
• messaging contacts, authorizations, and routing selections,
• stored message content and related delivery diagnostics,
• invitations and technical assignments that are no longer required, and
• connected WordPress site data where the entire workspace is affected.

Authorized administrators can also revoke individual messaging authorizations in the WordPress plugin or protected backend. Revocation prevents future delivery but does not automatically constitute a complete deletion request.

4. Legal and technical exceptions

Data required for statutory retention or to establish, exercise, or defend legal claims is restricted rather than deleted for the required period. Limited security and deduplication evidence may remain where necessary to prevent abuse and repeated delivery.

5. Data held by connected services

Deletion in the Messenger to WordPress backend does not automatically delete data already held by a WordPress installation, WhatsApp, Meta, Telegram, or a payment provider. The operator of the relevant WordPress site is responsible for an existing WordPress draft. Requests relating to messaging or payment accounts may also need to be directed to the relevant provider.

6. Processing time

We acknowledge and process requests without undue delay within the applicable statutory period. If a request is particularly extensive or requires additional evidence, we will explain the next steps.

Other privacy rights

Access, rectification, restriction, objection, and portability may be requested through the same contact. See our Privacy Policy for further information.